Reservations
» Can I make reservations through your web site?
» How do I change or cancel a reservation?
Privacy and Security
» How do you protect my privacy? What information is shared and with whom?
» What are "cookies"? How and why do you use them?
Our Service
» How accurate is the information you provide?

Frequently Asked Questions

Reservations

Can I make reservations through your web site?
You certainly can. Once you find the ideal activity, (restaurant, club, hotel…), simply click on the establishment website to check availability. It's that easy! Your reservation will be handled directly by the establishment that you want to visit, not by CITUATED GUIDE

How do I change or cancel a reservation?
If you need to make a change to an existing reservation, go back to the establishment's website and follow instructions for reservations cancellations.


Privacy and Security


How is my privacy protected? What information is shared and with whom?

CITUATED GUIDE goes to great lengths to protect your privacy, at no time will information be shared with any other party without your explicit permission as described in our privacy policy.

What are "cookies"? How and why do you use them?
We understand well that "cookies" have a bad name, and can be used in a less than straightforward manner. We will never exploit our visitors in any way through the use of cookies, and we will always be up front about how they are used on our site.

A "cookie" is an identifying mark that is placed on your computer. We do use "cookies" on our site, but only to help us serve you better, and only when you are on our site. By using cookies, we can save your site preferences and choices, deliver you better search results, and deliver you a better experience. Our use of cookies does not allow us in any way to track your activity when you are not actively on our site, nor does it allow any other web site access to your usage of our site.

We cannot and do not use our cookies to send unsolicited email (spam), or to collect information specifically about you to share with anyone. The only information we store in cookies relates to your search preferences, and your session ID. This information is never shared with any other party. Should you have any further questions, please view our privacy policy.


Our Service


How accurate is the information you provide?

We take every reasonable effort to ensure that the information we provide you is both timely and accurate. We are continuously auditing and updating the content on our site to provide you with the most updated information. Our unique and proprietary establishment information database is reviewed and updated regularly directly in partnership with the establishment managers.

Our editorial content is created and reviewed by some of the most experienced critic experts in the world. Furthermore, our information selections are obtained directly from each specific establishment , so you can be assured that you are seeing the most accurate, up-to-date information. If you do find any information that you believe is incomplete or inaccurate, please contact us. Thank you.